The Shooting House Ombudsman is a department dedicated to listening to and impartially handling all feedback from our customers. This channel was created so you can send us feedback, suggestions, compliments and even complaints, ensuring that your opinion is heard and taken into account in improving our processes and services.

The role of the ombudsman is to provide an efficient solution for any situation, as well as being a transparent point of contact where customers can express their concerns directly to the company. Our commitment is to carefully analyze each submission and seek the best solutions for everyone involved.

If you would like to share something with us, whether a compliment, a suggestion for improvement or a problem that needs attention, we are ready to listen. The ombudsman is the ideal space to ensure your voice reaches us effectively.