Communication scattered across WhatsApp, email and other apps makes it hard to keep an organized history with customers and staff. To solve this, Shooting House introduces SH Chat, a new internal chat and customer service tool designed for your club.
What SH Chat is
It is a tool dedicated both to the team’s internal communication and to the club’s customer service — centralizing these conversations in one place, without depending on external apps.
How it works day to day
The club’s team can use SH Chat to exchange messages internally, aligning day-to-day information. At the same time, the chat also serves as a customer service channel, allowing the club to talk to customers right there, with the entire history recorded and accessible.
Why this matters for your club
- Centralized internal communication, without depending on side WhatsApp groups;
- Organized customer service, with the history always available;
- Less information lost between different channels;
- A more aligned team, with communication and customer service in a single environment.
Interested in this new feature?
If your club is interested in having SH Chat, contact our sales team and find out how to bring this new feature to your customer service.
One more Shooting House release designed to simplify the routine and bring communication closer for all our customers — from the store operator to the shooter.